Delivery & Payment Information

As a company, we have worked hard to put in place the most efficient and cost-effective postal options for our customers.
In the UK we offer the following options to our customers

 

 

2 - 3 day Tracked - Est 2-3 working days - £1.99 (FREE on orders over £15) 

24 Hour Tracked - 24 Hour Courier - £2.99 ( £1.99 on orders over £15)

 

 


For Standard International deliveries we use Royal Mail Airmail - Europe - Est 4-6 working days - £3.99 Rest of the World - Est 6-8 working days - £5.99

We also offer an Express International Delivery using DHL or Parcelforce

Handling Times


From Monday to Friday, we aim to despatch all orders ordered before 12pm the same day but this can be delayed during busy periods.  For urgent orders please select the 24 Hour option and we will guarantee to despatch your order within 24 hours on receipt of order.  Orders despatched with the 24 Hour option on Friday will be delivered on Monday.  If for any reason we cannot fulfil an order we will also aim to contact you to inform you of the reason for the delay within 24 hours.
Courier Deliveries - If you receive a card to say that the courier attempted delivery please contact the courier immediately using the details on the calling card. Couriers apply significant fines and redirection fees to items that cannot be delivered due to incorrect or incomplete address details and to items that are not called for or arranged for redelivery within 5 days of the first attempt to deliver. Any such fines, fees and subsequent redelivery costs will be passed on to you.
When we despatch your order you will be sent an email confirmation including tracking details where applicable.

 

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biOrganics

Products Are Free From...

Sodium Lauryl And Laureth Sulphates (Sls)

Artificial Dyes & Fragrances

Polyethylene Glycol (Peg)

Animal Cruelty